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Common Questions

How long does delivery take?

It depends on the lot and where you are. Fragile pieces may take a little longer — we pack them properly.

How is a won lot shipped?

Once your payment link is settled, the lot is packed and couriered with tracking. You'll see the AWB here.

What if my package is missing?

If your lot hasn't arrived within the expected timeframe, contact us — we'll chase the courier and make it right.

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